![]() ![]() Tujuan Penelitian Tujuan yang hendak dicapai melalui penelitian ini adalah untuk mengetahuai Pengaruh kualitas pelayanan terhadap kepuasan pelanggan pada Al-Badar Hotel Makassar D. In this study, the author uses qualitative and quantitative data analysis, where the statistics found in the study are described or described as they are, then presented in the form of numbers which are then interpreted in a description. Kepuasan Pelanggan pada Al-Badar Hotel Makassar. International Journal of Applied Business and Economic Research. This study uses data collection methods in the form of observations carried out directly in the field, literature study, documentation and questionnaire methods. PEER REVIEW Saudi Joumal Of Business and Management Studies. What can be done is by providing quality services that can support the company's activities to increase customer satisfaction by paying attention to service quality, facilities, price and timeliness so as to maintain customer stability. Companies need to make efforts in order to maintain and improve customer satisfaction so that they do not switch to other modes of transportation. ![]() The importance of the role of transportation is certainly balanced with the active participation of the parties involved in it. In the current era of globalization, especially in Indonesia, the dense population is accompanied by increasingly complex needs and various human activities in carrying out mobility, whether doing work, school, tourism, research or traveling. The result of the research is as follows: Price has significant effect to customer satisfaction because thitung> ttabel is equal to 2,620> 1,993 and its significance is 0.011 ttabel that is equal to 3,757> 1,993 and its significance 0.000 ttabel that is equal to 2507> 1.993 and significance 0.014.ANALISIS FAKTOR KUALITAS PELAYANAN, FASILITAS, HARGA, DAN KETEPATAN WAKTU TERHADAP KEPUASAN PELANGGAN BUS PO. Hypothesis testing used is by using t test at 5% real level. yang setidaknya sama baiknya dengan apa yang. Data analysis technique used is by using multiple linear regression analysis. Kepuasan dan ketidakpuasan : evaluasi yang dilakukan pelanggan sebagai pengalaman. 3.kepuasan terhadap pengetahuan dan kesopanan. Tujuan utama dalam perusahaan 10Buchari Alma, Manajemen Pemasaran dan Pemasaran Jasa, (Bandung: Alfabeta. ![]() Selanjutnya dapat dipahami bahwa tujuan akhir pemasaran adalah membantu organisasi mencapai tujuannya. 2.kepuasan terhadap kemauan membantu pelanggan. PENGARUH PENGEMBANGAN APARATUR TERHADAP KUALITAS PELAYANAN DAN KEPUASAN PELANGGAN (Studi pada Kantor Samsat Dinas. terus menerus, sebagai hasil dari memberi kepuasan kepada konsumennya. The sampling technique used by the researcher in this research is purposive sampling. Berdasarkan hal-hal diatas maka dapat ditarik suatu kesimpulan bahwa kepuasan dapat dilihat dari beberapa indikator, yaitu: 1.kepuasan terhadap kemampuan untuk melaksanakan jasa yang dijanjikan. The population in this study were all regular classĬonsumers in Happydays Laundry with 75 respondents. The purpose of this study is to determine the effect of price, product quality and service quality tehadap customer satisfaction on Happydays Laundry. Researchers is the type of quantitative research. In this study, researchers more specifically analyze the influence of price, product quality and service quality on customer satisfaction at Happydays Laundry in Surabaya. In order to maintain the viability of a business in the midst of a highly competitive business competition, a company must be able to provide satisfaction to itsĬustomers in order to retain its customers in the company. #Kepuasan pelanggan pdf pdfThe PDF file you selected should load here if your Web browser has a PDF reader. Undergraduate thesis, Universitas Katolik Darma Cendika. PENGARUH KUALITAS PELAYANAN DAN KEPUASAN PELANGGAN TERHADAP LOYALITAS. Penelitian dengan tema kepuasan pelanggan sudah banyak dilakukkan. PENGARUH HARGA, KUALITAS PRODUK DAN KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN PADA HAPPYDAYS LAUNDRY DI SURABAYA. ![]()
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